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Warranty Registration
To ensure that the warranty is accurate and valid, please observe that:
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Each product should be registered for warranty within 14 days from the day of purchase.
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Product information can be found on product packaging and label.
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Purchase details can be found on the invoice issued by retailer.
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Customer must keep their original copy of invoice from merchants as the only proof of purchase and present during the repair.
How to find the product serial number?
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The product serial number (SN) can be found on the bottom / back / side of the device. The following are examples:


Warranty Policy

AG25 air purifier
1-year carry-in warranty
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Warranty includes parts and maintenance costs
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The filter is a consumable item and is not included in the warranty
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AG300 air purifier
2-year carry-in warranty
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Warranty includes parts and maintenance costs
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The filter is a consumable item and is not included in the warranty
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AG600 - AG900 air purifier
5-year on-site warranty
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First 3 year mechanical part warranty (including parts and maintenance costs)
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5 year on-site support services (free labour charge)
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5 year on-site filter replacement service (free labour charge)
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The filter is a consumable item and is not included in the warranty
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